FAQ | TECHNICAL

What happens if I forget my password?

Just click on the “forgot password” and we will email your password to your registered email address.

I am unable to log into my account, what do I do?

First, head over to our login account and key in your email.

1. If you're prompted to enter your password: You're already registered and have an existing account with us.

2. If you're seeing "Incorrect email or password": The email is not registered for an account with us or the password is incorrect.

If you're not sure about your login details, go ahead and try to reset your password.