Shipping policy

Online orders (website)

  • You pay the live delivery fare shown at checkout: Lalamove (same day, Klang Valley) or J&T Express (rest of Malaysia).

Offline orders (WhatsApp, phone & walk-in)

  • Free same-day delivery (Lalamove, KL & Selangor) when your order reaches the minimum purchase per trip for your zone, by distance from TAP Segambut:
    • RM350+ within 15 km
    • RM600+ within 25 km
    • RM850+ within 35 km
    • RM1,100+ within 45 km
    • RM1,350+ within 55 km
  • Free J&T on RM350+ for parcels up to 5 kg. Over 5 kg, the J&T fare is paid on arrival.
  • Distances are based on Google Maps from TAP Segambut. Toll charges are not included.

All orders

  • We deliver Monday to Saturday. No delivery on Sundays or public holidays.
  • J&T does not carry oils and lubricants. Orders with oils or lubricants go by Lalamove or self pick-up.
  • Self pick-up at Takecare Auto Parts, 15 Lorong Segambut Pusat 1, Taman Segambut, 51200 Kuala Lumpur.
  • Please check your parcel on arrival and record an unboxing video. Report wrong or missing items within 5 working days (see our Refund & Return Policy).
  • Questions: WhatsApp or call 012-345 2290.